Exchange Policy

​Please select your purchase carefully as we do not grant refunds. All exchanges are at the discretion of Subculture Corsets & Clothing upon inspection of returned merchandise. Exchanges are only granted for manufacturer defects or if Subculture sends the wrong size, or item. For an exchange to be granted, you must contact Subculture Corsets & Clothing at 904-379-7809 within three(3) business days of receiving your order for a Return Control Number (RCN). The following exchange procedures must be executed within seven(7) days of receiving your order or the exchange will not be granted:

  1. Item to be exchanged must be shipped back to Subculture Corsets & Clothing within seven(7) days (see address below)
  2. The "Return Control Number" must be prominently marked on the outside of the shipping package (see sample below)
  3. All item(s) to be exchanged must be free of odor & pet hair,in new condition, never worn and all tags must be attached to the item(s)

In order for shoe exchanges to be granted:

  1. ​Shoes must have the RCN on outside of shipping package
  2. Returned with the original undamaged shoe box and packing materials
  3. Never worn, tags still attached and absolutely no scuff marks and/or scratches.

​Due to the nature of corsets, pantyhose, swimwear, undergarments, lingerie, custom orders, tutus and all sale items, all sales are FINAL SALE.


Exchanges can aslo be made in our brick and mortar store (Subculture Corsets & Clothing) located at The Avenues Mall, in Jacksonville Florida (2nd level, in center court).

Please select your size carefully, you are responsible for shipping charges if you select the wrong size and wish to exchange the item(s).  If Subculture Corsets & Clothing sends a different size from what you ordered, or if there is a manufacture defect Subculture will pay for all shipping charges.  Subculture Corsets & Clothing will not be held responsible for shipping charges if you select the incorrect size.   

Your return shipping label requires a Return Control Number (RCN), sample below.

 

After receiving your RCN, Please send all returns to:

Subculture Corsets & Clothing 

Return Department

10300 Southside Blvd. STE 2185

Jacksonville, Fl. 32256